Customer Service – Who Needs Engineers https://whoneedsengineers.com/wne_live Software Engineering Recruitment Tue, 08 Oct 2024 05:25:02 +0000 en-US hourly 1 https://wordpress.org/?v=6.6.2 https://whoneedsengineers.com/wne_live/wp-content/uploads/2023/06/cropped-wne_logo-3-32x32.png Customer Service – Who Needs Engineers https://whoneedsengineers.com/wne_live 32 32 Entry Level Assistant Project Manager https://whoneedsengineers.com/jobs/project-management-and-business-analysis/entry-level-assistant-project-manager/ Tue, 08 Oct 2024 05:25:02 +0000 https://whoneedsengineers.com/wne_live/jobs/jobs-categories/entry-level-assistant-project-manager/ Entry Level Assistant Project Manager

Job Description:

    Join our dynamic and rapidly expanding team as an Entry Level Assistant Project Manager, where you will play a crucial role in supporting our marketing and sales initiatives. Our firm specializes in innovative marketing strategies that help our esteemed clients enhance their revenue and brand visibility. As part of our team, you will engage in hands-on training to master promotional techniques and customer acquisition strategies. You will work closely with experienced professionals to understand client needs and develop customized marketing materials that align with industry trends. This position offers a unique opportunity to contribute to effective outreach programs that resonate with our clients' target audiences. We pride ourselves on a collaborative environment that nurtures growth and creativity, ensuring that every team member feels valued and empowered to make a difference.

IT Languages:

  • Marketing Strategy
  • Sales Techniques
  • Customer Relationship Management

As an Entry Level Assistant Project Manager, you will be instrumental in supporting our marketing and sales efforts, ensuring the successful execution of client promotions.:

    Engage in daily training sessions with upper management to gain expertise in client promotions and products.;; Deliver exceptional customer service tailored to individual client needs in a friendly and approachable manner.;; Utilize your product knowledge to provide insightful advice and resolve inquiries about our client’s brand and mission.;; Customize consumer packages with competitive pricing using our marketing database and industry insights.;; Collaborate with fellow Assistant Project Managers to brainstorm and implement innovative marketing and sales strategies.;; Effectively present our clients’ brands to target audiences, bringing brand stories to life and improving customer acquisition rates.

Spoken Languages:

  • English;; Spanish;; French

Skillset:

  • Marketing
  • Sales
  • Customer Service
  • Data Analysis
  • Communication

Soft Skills:

  • Team player
  • Strong communication skills
  • Adaptability
  • Positive attitude
  • Goal-oriented mindset

Qualifications:

  • Associates in Marketing, Communications, or Business preferred
  • No prior experience required but relevant experience in marketing or sales is advantageous
  • Reliable transportation

Years of Experience:

    0

Location:

    United States

Job Benefits:

  • Hands-on training with senior representatives
  • Collaborative team environment
  • Opportunities for professional development
  • Supportive company culture
  • Flexible working hours

Working Conditions:

    Full Time

Employment Type:

    Permanent Contract

Company Culture:

  • We foster an inclusive and energetic workplace where innovation is encouraged, and each team member's contributions are recognized. Our culture emphasizes teamwork, continuous learning, and a commitment to excellence.

Opportunities For Advancement:

  • Career growth within the project management field, Potential for leadership roles, Access to professional development resources

Visa Sponsorship:

    Available
]]> Customer Services Executive https://whoneedsengineers.com/jobs/project-management-and-business-analysis/customer-services-executive/ Fri, 04 Oct 2024 01:30:02 +0000 https://whoneedsengineers.com/wne_live/jobs/jobs-categories/customer-services-executive/ Customer Services Executive

Job Description:

    We are excited to announce an opportunity for an enthusiastic Customer Services Executive to become part of a vibrant and expanding team in East Grinstead. This is a full-time, permanent position that supports our client's dedication to providing exceptional customer service. The role has become available due to the ongoing success and growth of our business operations. As a Customer Services Executive, you will play a vital role in delivering top-notch customer support through various channels, including phone and email. Your primary focus will be to understand customer needs and ensure their queries are resolved efficiently, contributing to a positive experience that aligns with our high service standards. You will also have the chance to work in a hybrid setting after successfully completing your probation period, allowing for a balanced work-life arrangement. The office operates during standard hours from Monday to Friday, ensuring that you have your evenings and weekends free. We are looking for candidates who are eager to grow with the company, and we will provide comprehensive training to equip you with the skills needed for success.

IT Languages:

  • English

As a Customer Services Executive, you will be responsible for a variety of tasks that are crucial for maintaining excellent customer relations.:

    Responding to day-to-day customer inquiries regarding the delivery of goods;; Processing all customer correspondence in compliance with company standards;; Collaborating with Customer Services and Warehouse Team Leaders to ensure seamless contract execution;; Managing live chat to address inbound queries and directing them to appropriate departments;; Maintaining high levels of customer satisfaction through effective communication

Spoken Languages:

  • English

Skillset:

  • Customer service
  • Communication
  • Microsoft Excel
  • Microsoft Outlook
  • Team collaboration

Soft Skills:

  • Excellent problem-solving abilities
  • Strong interpersonal skills
  • Ability to manage time effectively
  • Adaptability to changing situations
  • Customer-focused attitude

Qualifications:

  • Previous experience in customer service
  • Proficiency in Microsoft Office, especially Excel and Outlook
  • Strong communication skills, both written and verbal
  • Ability to work collaboratively within a team
  • Experience in logistics or delivery services is a plus

Years of Experience:

    2

Location:

    United Kingdom

Job Benefits:

  • Competitive salary with opportunities for performance bonuses
  • Generous staff benefits package
  • Participation in social events and annual company parties
  • Free on-site parking
  • Comprehensive training and development opportunities

Working Conditions:

    Full Time

Employment Type:

    Permanent Contract

Company Culture:

  • The company fosters a supportive and collaborative work environment, prioritizing employee well-being and professional development. Team members are encouraged to engage in social activities and contribute to a positive workplace atmosphere.

Opportunities For Advancement:

  • Career progression opportunities within the customer service department, Access to training programs for skill enhancement, Potential for leadership roles in the future

Visa Sponsorship:

    Not Available
]]> Customer Service Executive https://whoneedsengineers.com/jobs/project-management-and-business-analysis/customer-service-executive/ Wed, 02 Oct 2024 09:30:02 +0000 https://whoneedsengineers.com/wne_live/jobs/jobs-categories/customer-service-executive/ Customer Service Executive

Job Description:

    We are seeking enthusiastic Customer Service Executives to join our team at the Mercedes branch in Aberdeen. In this role, you will be at the forefront of delivering exceptional customer experiences, engaging with clients to ignite their passion for our vehicles. As a Product Genius, you will immerse yourself in our products and hone your communication skills, both in-person and online, to guide customers through their purchasing journey. Your expertise will encompass every stage of the sales process, from initial inquiries to the final delivery and beyond. This position is ideal for a customer service champion who thrives on creating outstanding experiences and is eager to learn and grow within the automotive industry.

IT Languages:

  • English
  • German

As a Customer Service Executive, you will undertake a variety of tasks to enhance the customer experience.:

    Prepare the showroom and vehicles for daily operations;; Assist in maintaining showroom presentation and marketing efforts;; Support the Sales department in delivering top-notch customer service;; Organize and accompany customers during test drives;; Gain in-depth knowledge of our vehicles and manufacturers;; Guide customers in finding the perfect vehicle to meet their needs;; Enhance the overall customer journey from initial inquiry to final delivery

Spoken Languages:

  • English

Skillset:

  • Customer service
  • Communication
  • Teamwork
  • Problem-solving

Soft Skills:

  • Positive attitude
  • Team player
  • Customer-focused
  • Willingness to go the extra mile

Qualifications:

  • Ability to learn quickly about products and services
  • Strong communication skills

Years of Experience:

    1

Location:

    United Kingdom

Job Benefits:

  • 33 days holiday allowance
  • Generous retail discounts
  • Private healthcare
  • Access to a GP 24/7
  • Pension scheme
  • Maternity and paternity packages
  • Training and progression opportunities

Working Conditions:

    Full Time

Employment Type:

    Permanent Contract

Company Culture:

  • We are dedicated to fostering a diverse and inclusive workplace that values collaboration and unique perspectives. Our organization prioritizes the well-being of our employees and communities, nurtures talent, and encourages ambition. We are enthusiastic about individuals who take pride in their work and contribute to our shared goals.

Opportunities For Advancement:

  • Career progression into car sales, Training programs for skill enhancement

Visa Sponsorship:

    Not Available
]]> Property Executive https://whoneedsengineers.com/jobs/project-management-and-business-analysis/property-executive/ Wed, 02 Oct 2024 03:30:01 +0000 https://whoneedsengineers.com/wne_live/jobs/jobs-categories/property-executive/ Property Executive

Job Description:

    We are seeking a dedicated Property Executive to join our dynamic team located on Finchley Road in North West London. In this role, you will play a pivotal part in ensuring that our customers receive exceptional service and support throughout their journey with us. Your main responsibility will be to establish and nurture strong relationships with our clients, making certain that their experiences are nothing short of positive at every interaction. You will act as a primary point of contact for customer inquiries, offering knowledgeable guidance and assistance. This position requires a proactive approach to addressing client needs and resolving any issues that may arise, ensuring that every customer feels valued and understood.

IT Languages:

  • English
  • Spanish

As a Property Executive, you will manage the entire customer journey, ensuring each interaction is seamless and positive. Your role will involve responding to inquiries, following up on leads, and providing expert advice on our services.:

    Handle customer inquiries via phone, email, and live chat;; Proactively follow up on leads through outbound calls;; Establish and maintain strong relationships with clients;; Resolve customer issues effectively and efficiently;; Provide expert guidance on service offerings;; Maintain accurate customer records

Spoken Languages:

  • English;; French

Skillset:

  • Customer service
  • Relationship management
  • Effective communication
  • CRM software proficiency

Soft Skills:

  • Strong communication skills
  • Problem-solving abilities
  • Positive and enthusiastic attitude
  • Ability to multitask

Qualifications:

  • Proven experience in customer service
  • Knowledge of property industry preferred
  • Strong relationship-building skills

Years of Experience:

    2

Location:

    London, England, United Kingdom

Job Benefits:

  • Competitive salary
  • Attractive bonus scheme based on performance
  • Training and development opportunities
  • Supportive and collaborative work environment

Working Conditions:

    Full Time

Employment Type:

    Permanent Contract

Company Culture:

  • Our company fosters a collaborative and supportive environment where team members are encouraged to develop their skills and grow professionally. We value exceptional customer service and aim to exceed our clients' expectations.

Opportunities For Advancement:

  • Career development opportunities, Potential for leadership roles

Visa Sponsorship:

    Not Available
]]> Executive Director – Senior Living https://whoneedsengineers.com/jobs/project-management-and-business-analysis/executive-director-senior-living/ Tue, 01 Oct 2024 03:30:01 +0000 https://whoneedsengineers.com/wne_live/jobs/jobs-categories/executive-director-senior-living/ Executive Director – Senior Living

Job Description:

    We are seeking a dynamic and experienced Executive Director to oversee the daily operations of a senior living community located in Oxford, Mississippi. This role is pivotal in ensuring that the community operates within established policies and aligns with our organizational mission. The Executive Director will be responsible for maintaining compliance with all relevant regulations, supervising department heads, and fostering a culture of engagement and satisfaction among residents, their families, and staff. The ideal candidate will demonstrate exceptional leadership skills, financial acumen, and the ability to create a supportive and thriving environment for seniors.

IT Languages:

  • English
  • Spanish

The Executive Director will manage all aspects of the community’s operations to ensure high-quality service delivery and resident satisfaction.:

    Develop and enforce policies for community associates;; Prepare required reports and maintain financial records;; Oversee recruitment, performance evaluations, and employment processes;; Manage financial transactions and ensure adherence to budget guidelines;; Maintain confidentiality of resident and associate records;; Foster relationships with community agencies and stakeholders;; Attend to resident needs and address complaints or disputes;; Evaluate resident satisfaction and implement improvement programs;; Assure compliance with local, state, and federal regulations

Spoken Languages:

  • English;; Spanish

Skillset:

  • Financial Management
  • Regulatory Compliance
  • Staff Management
  • Policy Development
  • Customer Service

Soft Skills:

  • Leadership
  • Communication
  • Interpersonal Skills
  • Problem-Solving
  • Conflict Resolution

Qualifications:

  • Bachelor’s Degree preferred
  • High School Diploma or GED equivalent
  • Relevant senior living community management experience

Years of Experience:

    5

Location:

    Oxford, MS, United States

Job Benefits:

  • Health Insurance
  • Retirement Plan
  • Paid Time Off
  • Professional Development Opportunities
  • Flexible Work Hours

Working Conditions:

    Full Time

Employment Type:

    Permanent Contract

Company Culture:

  • Our organization values compassion, integrity, and community engagement. We strive to create a supportive environment where staff and residents feel valued and empowered. Our culture emphasizes teamwork, continuous improvement, and a commitment to enhancing the quality of life for our residents.

Opportunities For Advancement:

  • Leadership Training Programs, Professional Certifications, Career Advancement within Management

Visa Sponsorship:

    Not Available
]]>