Customer Support – Who Needs Engineers https://whoneedsengineers.com/wne_live Software Engineering Recruitment Wed, 02 Oct 2024 21:15:02 +0000 en-US hourly 1 https://wordpress.org/?v=6.6.2 https://whoneedsengineers.com/wne_live/wp-content/uploads/2023/06/cropped-wne_logo-3-32x32.png Customer Support – Who Needs Engineers https://whoneedsengineers.com/wne_live 32 32 Community Manager – REMOTE https://whoneedsengineers.com/jobs/emerging-technologies-and-specialized-roles/community-manager-remote/ Wed, 02 Oct 2024 21:15:02 +0000 https://whoneedsengineers.com/wne_live/jobs/jobs-categories/community-manager-remote/ Community Manager – REMOTE

Job Description:

    We are looking for a passionate and innovative Community Manager to join our dynamic team. This remote position offers an exciting opportunity to enhance your professional skills while contributing to the growth and success of our community. As a Community Manager, you will play a pivotal role in engaging with our users and fostering a vibrant community around our company wallet. You will work closely with Practice Directors, receiving mentorship and guidance as you develop strategies to enhance community involvement. Your efforts will directly impact our Fortune 500 client base, ensuring we meet their needs and maintain high standards of excellence. If you are a self-starter who thrives in a collaborative environment, this position is a perfect fit for you.

IT Languages:

  • English
  • German
  • French

As a Community Manager, you will be responsible for engaging with our community, collaborating with creators, and providing exceptional customer support.:

    Develop and implement strategies to enhance community engagement and drive the adoption of our company wallet;; Monitor discussions across social media platforms and forums to maintain an active presence;; Organize community events, webinars, and AMA sessions to foster interaction and support;; Collect and analyze community feedback to influence product development and marketing strategies;; Identify and collaborate with influencers and creators to produce educational content about the company wallet;; Manage relationships with creators, ensuring alignment with marketing goals and timely communication;; Create engaging content for various platforms, including blogs, social media, and video tutorials;; Provide customer support to community members, addressing inquiries and concerns;; Work closely with product teams to identify issues and develop solutions to enhance user experience

Spoken Languages:

  • English;; German;; French

Skillset:

  • Community Management
  • Influencer Marketing
  • Content Creation
  • Social Media Engagement
  • Customer Support
  • Data Analysis

Soft Skills:

  • Strong interpersonal skills
  • Adaptability
  • Creative thinking
  • Team collaboration
  • Effective communication

Qualifications:

  • Proven experience in community management or influencer marketing
  • Deep understanding of the cryptocurrency and blockchain landscape
  • Exceptional communication and interpersonal abilities
  • Experience in content creation across multiple platforms
  • Strong organizational capabilities and attention to detail
  • Creative problem-solving skills

Years of Experience:

    5

Location:

    United States

Job Benefits:

  • Medical benefits
  • 401k with matching
  • Paid holidays
  • Networking opportunities
  • Career learning and development programs

Working Conditions:

    Remote

Employment Type:

    Temporary Contract

Company Culture:

  • Our culture emphasizes diversity, innovation, and integrity, fostering an environment where every team member feels valued and empowered to contribute to meaningful outcomes. We thrive on collaboration and continuous learning, always striving to challenge norms and improve the way we work together.

Opportunities For Advancement:

  • Mentorship programs, Career development workshops, Networking events

Visa Sponsorship:

    Not Available
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