Job Description:

We are seeking a dedicated Property Executive to join our dynamic team located on Finchley Road in North West London. In this role, you will play a pivotal part in ensuring that our customers receive exceptional service and support throughout their journey with us. Your main responsibility will be to establish and nurture strong relationships with our clients, making certain that their experiences are nothing short of positive at every interaction. You will act as a primary point of contact for customer inquiries, offering knowledgeable guidance and assistance. This position requires a proactive approach to addressing client needs and resolving any issues that may arise, ensuring that every customer feels valued and understood.

IT Languages:

• English
• Spanish

As a Property Executive, you will manage the entire customer journey, ensuring each interaction is seamless and positive. Your role will involve responding to inquiries, following up on leads, and providing expert advice on our services.:

Handle customer inquiries via phone, email, and live chat;; Proactively follow up on leads through outbound calls;; Establish and maintain strong relationships with clients;; Resolve customer issues effectively and efficiently;; Provide expert guidance on service offerings;; Maintain accurate customer records

Spoken Languages:

• English;; French

Skillset:

• Customer service
• Relationship management
• Effective communication
• CRM software proficiency

Soft Skills:

• Strong communication skills
• Problem-solving abilities
• Positive and enthusiastic attitude
• Ability to multitask

Qualifications:

• Proven experience in customer service
• Knowledge of property industry preferred
• Strong relationship-building skills

Years of Experience:

2

Location:

London, England, United Kingdom

Job Benefits:

• Competitive salary
• Attractive bonus scheme based on performance
• Training and development opportunities
• Supportive and collaborative work environment

Working Conditions:

Full Time

Employment Type:

Permanent Contract

Company Culture:

• Our company fosters a collaborative and supportive environment where team members are encouraged to develop their skills and grow professionally. We value exceptional customer service and aim to exceed our clients' expectations.

Opportunities For Advancement:

• Career development opportunities, Potential for leadership roles

Visa Sponsorship:

Not Available