IT Service Management – Who Needs Engineers https://whoneedsengineers.com/wne_live Software Engineering Recruitment Thu, 03 Oct 2024 09:30:02 +0000 en-US hourly 1 https://wordpress.org/?v=6.6.2 https://whoneedsengineers.com/wne_live/wp-content/uploads/2023/06/cropped-wne_logo-3-32x32.png IT Service Management – Who Needs Engineers https://whoneedsengineers.com/wne_live 32 32 Mission Success Executive Director, UK Public Sector https://whoneedsengineers.com/jobs/project-management-and-business-analysis/mission-success-executive-director-uk-public-sector/ Thu, 03 Oct 2024 09:30:02 +0000 https://whoneedsengineers.com/wne_live/jobs/jobs-categories/mission-success-executive-director-uk-public-sector/ Mission Success Executive Director, UK Public Sector

Job Description:

    At ServiceNow, we believe in harnessing technology to create a world that works for everyone. Our team is composed of innovative thinkers who are passionate about transforming the public sector. We are looking for a Mission Success Executive Director to lead our efforts in the UK Public Sector, specifically focusing on central and local governments as well as higher education markets. In this pivotal role, you will be responsible for developing and executing growth strategies that enhance our client relationships and drive new opportunities. You will engage with senior government officials and educational leaders to ensure their missions are successful, leveraging our digital workflow platform. This position requires a strategic mindset to set priorities and allocate resources effectively across various cross-functional teams. You will also be tasked with building a data-driven roadmap that aligns with client needs and emerging challenges, empowering our local sales teams to meet performance targets. Your experience in client management and public sector technology will be crucial in achieving measurable success and impact. You will lead virtual teams and engage with a diverse range of stakeholders to elevate our offerings and drive meaningful change.

IT Languages:

  • Java
  • Python
  • SQL
  • JavaScript

As the Mission Success Executive Director, you will oversee various strategic initiatives that directly contribute to the success of our clients in the public sector. Your role encompasses the following responsibilities::

    Lead engagements with senior government and education leaders to drive mission success.;; Set and manage strategic market priorities and resource allocation for the Public Sector.;; Develop data-driven measurement strategies to enhance local sales team performance.;; Create a multi-year roadmap for leveraging ServiceNow solutions to address client challenges.;; Collaborate with sales teams to identify client needs and trends in the public sector.

Spoken Languages:

  • English;; French;; German

Skillset:

  • Client Management
  • IT Service Management
  • Data Analysis
  • Public Sector Solutions
  • Sales Strategy

Soft Skills:

  • Strong communication skills
  • Team leadership
  • Strategic thinking
  • Problem-solving
  • Adaptability

Qualifications:

  • Proven leadership in Public Sector business
  • Experience with IT Service Management
  • Expertise in Partnerships and Alliances
  • Strong background in sales and client management
  • Knowledge of emerging technologies impacting the public sector

Years of Experience:

    8

Location:

    United Kingdom

Job Benefits:

  • Flexible working arrangements
  • Opportunities for professional development
  • Health and wellness programs
  • Inclusive company culture
  • Competitive salary and bonuses

Working Conditions:

    Full Time

Employment Type:

    Permanent Contract

Company Culture:

  • ServiceNow fosters a culture of innovation, collaboration, and inclusiveness. We believe that our best work emerges when individuals are empowered to share their unique talents and perspectives. We are committed to continuous learning and development, enabling our team members to grow alongside the company. Our environment encourages creativity and supports a healthy work-life balance.

Opportunities For Advancement:

  • Leadership development programs, Mentorship opportunities, Cross-functional team projects, Career progression pathways

Visa Sponsorship:

    Available
]]> Director of IT Operations & Infrastructure https://whoneedsengineers.com/jobs/cybersecurity/director-of-it-operations-infrastructure/ Sun, 22 Sep 2024 21:30:01 +0000 https://whoneedsengineers.com/wne_live/jobs/jobs-categories/director-of-it-operations-infrastructure/ Director of IT Operations & Infrastructure

Job Description:

    Are you a visionary leader in the IT sector with a passion for driving innovation and transformation? We are seeking an experienced Director of IT Operations and Infrastructure to steer our technology team toward achieving strategic business objectives. This role will involve collaborating closely with senior leadership to ensure that IT strategies are in alignment with the overall goals of the organization, fostering an environment that promotes growth and success. You will lead the planning and execution of comprehensive cloud migration strategies, ensuring a seamless transition of systems and applications to cloud platforms while maintaining the integrity and reliability of IT operations. Your expertise will play a crucial role in the maturity and implementation of IT Service Management frameworks as you oversee the management of IT infrastructure, including servers, networks, and data centers. You will ensure that all IT operations are reliable, scalable, and secure, while leading a dedicated team of IT professionals to deliver high-quality support. Additionally, you will be responsible for managing vendor relationships to secure cost-effective solutions, ensuring compliance with industry standards and regulations.

IT Languages:

  • Python
  • Java
  • SQL
  • JavaScript

As the Director of IT Operations and Infrastructure, you will have a range of responsibilities aimed at enhancing the organization’s IT capabilities.:

    Collaborate with senior leadership to align IT strategies with business goals;; Lead cloud migration initiatives and ensure system integration;; Oversee IT infrastructure management including servers and networks;; Implement IT Service Management frameworks;; Ensure operational reliability, scalability, and security;; Manage IT vendor relationships for cost-effective solutions;; Ensure compliance with IT standards and regulations

Spoken Languages:

  • English;; German;; French

Skillset:

  • Cloud Computing
  • IT Service Management
  • Cybersecurity
  • Vendor Management
  • Infrastructure Management

Soft Skills:

  • Leadership
  • Communication
  • Problem-solving
  • Strategic Thinking

Qualifications:

  • Proven experience in IT management
  • Strong understanding of cloud solutions and cybersecurity
  • Experience in budget management and strategic planning
  • Knowledge of IT governance frameworks

Years of Experience:

    7

Location:

    Berlin, Germany, EU

Job Benefits:

  • Health Insurance
  • Retirement Plan
  • Remote Work Opportunities
  • Professional Development Programs
  • Performance Bonuses

Working Conditions:

    Full Time

Employment Type:

    Permanent Contract

Company Culture:

  • The company fosters a culture of innovation, collaboration, and continuous improvement. Employees are encouraged to think creatively and challenge the status quo, with a focus on teamwork and professional growth.

Opportunities For Advancement:

  • Leadership training programs, Mentorship opportunities, Career advancement within the organization

Visa Sponsorship:

    Available
]]> Team-lead, IT Services Development https://whoneedsengineers.com/jobs/project-management-and-business-analysis/team-lead-it-services-development/ Wed, 18 Sep 2024 03:15:02 +0000 https://whoneedsengineers.com/wne_live/jobs/jobs-categories/team-lead-it-services-development/ Team-lead, IT Services Development

Job Description:

    We are looking for an experienced Team Lead to oversee our IT Services Development team. In this critical role, you will be responsible for the development, customization, and integration of our global IT services. As our organization continues to grow rapidly, you will lead initiatives that are key to our expansion. This involves not only managing internal IT services but also handling the digital transformation in a company where IT is central to all operations. Our services operate within essential sectors that are expanding quickly in a volatile environment, requiring us to ensure that our services evolve alongside the organization while maintaining the highest standards of availability and IT security. You will play a vital role in our transition from a product-focused company to a service-oriented business, which demands a swift adaptation of skills and processes embedded in efficient digital tools that support our growth both numerically and regionally.

IT Languages:

  • Java
  • Python
  • JavaScript
  • SQL

As the Team Lead, you will manage our development team, ensuring the maintenance of our global development platforms while adapting and integrating IT services. You will be responsible for driving architectural work, platforms, and tools in collaboration with experts, ensuring that the team’s skills align with current and future needs.:

    Lead the development team in maintaining and enhancing global IT services;; Drive architectural and platform discussions with subject matter experts;; Oversee quality assurance from external vendors;; Coach and foster an agile culture within the team

Spoken Languages:

  • Swedish;; English

Skillset:

  • Software Development
  • IT Service Management
  • Agile Methodologies
  • Project Management
  • API Integration

Soft Skills:

  • Analytical thinking
  • Communication skills
  • Problem-solving
  • Leadership

Qualifications:

  • Bachelor’s or Master’s degree in IT or a related field
  • Strong understanding of processes and efficient workflows in application areas such as document management or ERP
  • Experience in methodology/process, architecture, integration/APIs, or project management of critical IT services

Years of Experience:

    5

Location:

    Linköping, Östergötland County, Sweden, EU

Job Benefits:

  • Competitive salary
  • Health insurance
  • Flexible working hours
  • Professional development opportunities
  • Paid time off

Working Conditions:

    Full Time

Employment Type:

    Permanent Contract

Company Culture:

  • Our company values a culture of learning and adaptability, emphasizing the importance of attitude and potential over current skills. We believe in fostering an environment where team members are encouraged to learn new things and take on challenges enthusiastically.

Opportunities For Advancement:

  • Leadership roles in future projects, Cross-departmental collaborations, Mentorship opportunities

Visa Sponsorship:

    Available
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