Jira – Who Needs Engineers
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Software Engineering RecruitmentMon, 28 Oct 2024 18:30:02 +0000en-US
hourly
1 https://wordpress.org/?v=6.6.2https://whoneedsengineers.com/wne_live/wp-content/uploads/2023/06/cropped-wne_logo-3-32x32.pngJira – Who Needs Engineers
https://whoneedsengineers.com/wne_live
3232Software Test Engineer
https://whoneedsengineers.com/jobs/quality-assurance-and-testing/software-test-engineer-30/
Mon, 28 Oct 2024 18:30:02 +0000https://whoneedsengineers.com/wne_live/jobs/jobs-categories/software-test-engineer-30/Software Test Engineer
Job Description:
As a leading telehealth solution provider, Caregility is on the forefront of connecting care through innovative technology. Our Caregility Cloud platform integrates bedside care with virtual encounters and artificial intelligence capabilities, enhancing patient safety and clinical insights. We are looking for a dedicated Software Test Engineer to join our dynamic team in Neptune City, NJ. In this role, you will be responsible for designing, developing, and executing comprehensive testing strategies for our real-time, cloud-based patient monitoring applications. You will play a crucial role in ensuring the quality and reliability of our software offerings by implementing rigorous testing protocols and collaborating closely with product and development teams. The ideal candidate will be proficient in both functional and regression testing, and will have hands-on experience in creating and maintaining test environments.
IT Languages:
Python
Selenium
SQL
The Software Test Engineer will take ownership of critical quality systems and the end-to-end quality assurance process.:
Design and execute test plans for software features and report quality metrics;; Set up and maintain QA testing environments for debugging;; Lead integration testing with third-party technology partners;; Collaborate with product and development teams on feature acceptance criteria;; Translate business requirements into test cases and scripts;; Work closely with support teams to identify bugs and ensure timely resolution
Spoken Languages:
English
Skillset:
Quality Assurance techniques
Blackbox testing
Whitebox testing
API testing
Cloud computing
Jenkins
Jira
Version control systems
Soft Skills:
Strong communication skills
Team collaboration
Attention to detail
Problem-solving skills
Qualifications:
Bachelor’s degree in scientific or health sciences or equivalent
Minimum of 2 years experience in software quality assurance
Strong familiarity with Agile/Scrum methodologies
Years of Experience:
2
Location:
Neptune City, NJ, United States
Job Benefits:
401k plan
Flex 125 plans
Health insurance
Paid time off
Working Conditions:
Full Time
Employment Type:
Permanent Contract
Company Culture:
Caregility promotes a collaborative environment where innovation thrives. We value diversity and inclusion, encouraging team members to contribute ideas and solutions that enhance healthcare delivery. Our culture emphasizes continuous improvement and professional growth, ensuring that employees feel supported in their career aspirations.
Opportunities For Advancement:
Potential for promotions within the QA team, Opportunities to lead projects, Professional development and training programs
We are on the lookout for an experienced Senior Scrum Master who will operate in a fully remote capacity. This role is vital in steering our Agile teams towards success while ensuring seamless collaboration with various business leaders. Your extensive knowledge of Agile methodologies will be crucial to the efficient execution and delivery of our projects. You will take the lead in organizing Scrum ceremonies, fostering a productive environment where team members communicate effectively and align on project goals. Your role will also involve providing mentorship and coaching to teams, promoting a culture of continuous improvement that drives performance. As a problem solver, you will actively identify and remove obstacles hindering team progress, ensuring a smooth workflow. Effective communication with stakeholders is essential, as you will be responsible for maintaining transparency throughout the project's lifecycle.
IT Languages:
Agile
Scrum
JIRA
As a Senior Scrum Master, you will be responsible for leading Agile teams and ensuring the successful delivery of projects.:
Facilitate Scrum ceremonies including daily stand-ups, sprint planning, and retrospectives;; Collaborate with cross-functional teams to define project objectives and deliverables;; Provide coaching and mentorship to team members on Agile principles;; Identify and remove any barriers to team progress;; Maintain clear and transparent communication with stakeholders throughout the project lifecycle
Spoken Languages:
English;; German;; French
Skillset:
Scrum
Agile methodologies
JIRA
Coaching
Facilitation
Soft Skills:
Excellent interpersonal skills
Strong communication abilities
Proactive problem-solving attitude
Ability to foster teamwork
Qualifications:
Proven experience as a Scrum Master in an Agile environment
Strong understanding of Agile methodologies
Demonstrated ability to facilitate collaboration and teamwork
Experience in Agile coaching is a plus
Years of Experience:
5
Location:
United States
Job Benefits:
Flexible working hours
Professional development opportunities
Health and wellness programs
Remote work allowance
Working Conditions:
Full Time
Employment Type:
Permanent Contract
Company Culture:
We emphasize a collaborative and Agile work environment that values open communication and teamwork. Our organization is dedicated to continuous improvement and the professional growth of all employees.
Opportunities For Advancement:
Leadership roles within Agile teams, Advanced Agile coaching positions, Opportunities to lead large-scale projects
We are on the lookout for a dedicated and experienced Technical Project Manager who thrives in fast-paced environments and is passionate about leading innovative projects in the SaaS and AI sectors. In this pivotal role, you will be responsible for managing and guiding technical projects from their inception through to successful completion. You will collaborate closely with cross-functional teams, including engineering, product management, and design, to ensure that project objectives align with the overall business goals. Your ability to create detailed project plans, including timelines, milestones, and resource allocation, will be crucial for monitoring progress and ensuring adherence to budget constraints. A key aspect of this role involves identifying potential risks and implementing effective strategies to mitigate them, all while maintaining excellent relationships with customers to ensure their needs are met. Furthermore, you will play a significant role in fostering a culture of continuous improvement by employing best practices in project management and agile methodologies. Supporting the integration of AI technologies into projects will also be part of your responsibilities, ensuring that our efforts are aligned with organizational strategies.
IT Languages:
Python
Java
JavaScript
As a Technical Project Manager, you will lead various crucial tasks to ensure the successful execution of projects.:
Lead and manage technical projects from initiation to completion.;; Collaborate with cross-functional teams to align project objectives.;; Develop and maintain comprehensive project plans.;; Monitor project progress and implement mitigation strategies.;; Exhibit troubleshooting skills for problem-solving.;; Manage customer relationships and ensure satisfaction.;; Engage with stakeholders to communicate project status.;; Foster continuous improvement in project management practices.;; Mentor junior project team members.
Spoken Languages:
English
Skillset:
Project management methodologies
Agile
Scrum
Waterfall
Jira
Trello
Asana
Soft Skills:
Excellent communication skills
Strong leadership abilities
Problem-solving mindset
Adaptability
Team-oriented attitude
Qualifications:
Bachelor’s degree in Computer Science, Engineering, or a related field.
5+ years of experience in project management in SaaS environments.
Experience managing enterprise-level projects, particularly in AI.
Years of Experience:
5
Location:
United States
Job Benefits:
Competitive salary
Health insurance
Retirement savings plan
Remote work flexibility
Professional development opportunities
Working Conditions:
Full Time
Employment Type:
Permanent Contract
Company Culture:
We foster a collaborative and innovative environment where technology enhances human experiences. Our team is driven by a passion for excellence and a commitment to continuous learning and improvement.
Opportunities For Advancement:
Leadership roles, Specialization in project management, Opportunities to work on innovative AI projects
Visa Sponsorship:
Not Available
]]>Remote Scrum Master | Work From Home
https://whoneedsengineers.com/jobs/project-management-and-business-analysis/remote-scrum-master-work-from-home-2/
Sun, 27 Oct 2024 06:00:02 +0000https://whoneedsengineers.com/wne_live/jobs/jobs-categories/remote-scrum-master-work-from-home-2/Remote Scrum Master | Work From Home
Job Description:
We are on the lookout for a passionate and experienced Scrum Master to join our dynamic engineering team in a fully remote capacity. This role is pivotal in guiding our teams through Agile practices, particularly focusing on Scrum, as we strive to provide auto loans to underserved communities. Our organization values exceptional service and a culturally diverse workforce, and we are excited to offer a position that allows for significant career growth and personal development while working toward our mission. As part of our team, you will facilitate key Scrum ceremonies, mentor others in Agile methodologies, and actively contribute to enhancing our team collaboration and overall project success.
IT Languages:
Agile methodologies
Scrum
SAFe
Kanban
Jira
Confluence
As a Scrum Master, you will play a crucial role in fostering an Agile environment and ensuring the successful delivery of projects.:
Lead and mentor development teams in Agile methodologies, particularly Scrum;; Facilitate Scrum ceremonies including daily stand-ups, sprint planning, backlog grooming, and retrospectives;; Collaborate with product owners and stakeholders to define project objectives and prioritize tasks;; Identify and remove obstacles that may hinder team progress and collaborate with stakeholders for quick resolutions;; Encourage a culture of continuous improvement through regular feedback and actionable changes;; Ensure clear communication and transparency within the team and throughout the organization;; Monitor project progress, proactively identify risks, and develop effective mitigation strategies
Spoken Languages:
English
Skillset:
Agile methodologies
Scrum
SAFe
Kanban
Jira
Confluence
Soft Skills:
Strong communication skills
Interpersonal abilities
Critical thinking
Problem-solving
Ability to work independently and collaboratively
Qualifications:
Bachelor’s degree in Computer Science or a related field
Over five years of experience in a Scrum Master role or similar
Experience in a financial institution or regulated environment is a plus
Relevant Agile certifications such as Certified ScrumMaster (CSM) or Professional Scrum Master (PSM) are preferred
Years of Experience:
5
Location:
United States
Job Benefits:
Competitive salary
Comprehensive health benefits including medical, dental, and vision insurance
Long-term and short-term disability
Paid parental leave
Generous vacation time
401(k) matching
Tuition reimbursement
Employee recognition initiatives
Engaging social activities and monthly lunches
Working Conditions:
Full Time
Employment Type:
Permanent Contract
Company Culture:
Our organization is committed to fostering a diverse and inclusive environment, recognized as a 'Great Place to Work' for three consecutive years. We encourage collaboration and support personal growth while maintaining a healthy work-life balance.
Opportunities For Advancement:
Career paths for growth and learning, Tailored career planning, Investments in skills enhancement
We are seeking a dedicated Quality Assurance Automation Engineer to join our team in the Washington DC-Baltimore Area. In this role, you will play a vital part in enhancing our automated testing capabilities for our innovative technology solutions. You will work closely with Software Developers and Product Owners in a fast-paced Agile/Scrum environment to ensure the highest quality of software products. Your primary focus will be on both manual and automated testing, utilizing tools like Playwright to develop and maintain automated test scripts. You will lead daily testing activities, plan and implement testing strategies, and document outcomes to collaborate effectively with the development team. This is a fantastic opportunity for someone passionate about improving product quality and eager to make a significant impact in a rapidly evolving industry.
IT Languages:
Playwright
Selenium
Cypress
SQL
DynamoDB
Elasticsearch
Memgraph
As a Quality Assurance Automation Engineer, you will be responsible for a variety of testing activities aimed at ensuring software quality and performance.:
Develop and maintain automated test scripts using Playwright and integrate them into GitHub pull requests;; Lead daily testing activities, including planning and implementation of test cases;; Collaborate with Software Developers and Product Owners to refine requirements and define testing strategies;; Write and execute test scripts based on user stories and acceptance criteria across various testing phases;; Document test results and work with developers to address any identified issues;; Contribute to the development of test strategies, automation processes, and application monitoring;; Engage in product design reviews to influence functional requirements and identify potential challenges
Spoken Languages:
English
Skillset:
CI/CD pipeline integration
JIRA
Postman
Burp Suite
Soft Skills:
Strong attention to detail
Excellent communication skills
Ability to work collaboratively in a team environment
Proactive problem-solving skills
Strong organizational skills
Qualifications:
Bachelor’s Degree in Information Technology or related field
Proven track record in quality assurance testing
Strong understanding of automated testing methodologies
Years of Experience:
3
Location:
United States
Job Benefits:
Dynamic work environment fostering innovation and creativity
Competitive compensation and benefits package, including medical, dental, and vision coverage
Unlimited PTO and flexible work arrangements
401k plan with company matching
Parental leave and equity options
Wellness reimbursement programs
Opportunities for professional development and career growth
Working Conditions:
Hybrid
Employment Type:
Permanent Contract
Company Culture:
We promote a culture of diversity and inclusion, encouraging innovative ideas and collaborative teamwork. Our environment is dynamic and supportive, where every employee is valued and has the opportunity to contribute meaningfully.
Opportunities For Advancement:
Professional development training, Mentorship programs, Career advancement opportunities within the organization
Visa Sponsorship:
Not Available
]]>Software Test Engineer
https://whoneedsengineers.com/jobs/quality-assurance-and-testing/software-test-engineer-29/
Tue, 22 Oct 2024 10:30:03 +0000https://whoneedsengineers.com/wne_live/jobs/jobs-categories/software-test-engineer-29/Software Test Engineer
Job Description:
As a leading telehealth solution provider, Caregility is on the forefront of connecting care through innovative technology. Our Caregility Cloud platform integrates bedside care with virtual encounters and artificial intelligence capabilities, enhancing patient safety and clinical insights. We are looking for a dedicated Software Test Engineer to join our dynamic team in Neptune City, NJ. In this role, you will be responsible for designing, developing, and executing comprehensive testing strategies for our real-time, cloud-based patient monitoring applications. You will play a crucial role in ensuring the quality and reliability of our software offerings by implementing rigorous testing protocols and collaborating closely with product and development teams. The ideal candidate will be proficient in both functional and regression testing, and will have hands-on experience in creating and maintaining test environments.
IT Languages:
Python
Selenium
SQL
The Software Test Engineer will take ownership of critical quality systems and the end-to-end quality assurance process.:
Design and execute test plans for software features and report quality metrics;; Set up and maintain QA testing environments for debugging;; Lead integration testing with third-party technology partners;; Collaborate with product and development teams on feature acceptance criteria;; Translate business requirements into test cases and scripts;; Work closely with support teams to identify bugs and ensure timely resolution
Spoken Languages:
English
Skillset:
Quality Assurance techniques
Blackbox testing
Whitebox testing
API testing
Cloud computing
Jenkins
Jira
Version control systems
Soft Skills:
Strong communication skills
Team collaboration
Attention to detail
Problem-solving skills
Qualifications:
Bachelor’s degree in scientific or health sciences or equivalent
Minimum of 2 years experience in software quality assurance
Strong familiarity with Agile/Scrum methodologies
Years of Experience:
2
Location:
Neptune City, NJ, United States
Job Benefits:
401k plan
Flex 125 plans
Health insurance
Paid time off
Working Conditions:
Full Time
Employment Type:
Permanent Contract
Company Culture:
Caregility promotes a collaborative environment where innovation thrives. We value diversity and inclusion, encouraging team members to contribute ideas and solutions that enhance healthcare delivery. Our culture emphasizes continuous improvement and professional growth, ensuring that employees feel supported in their career aspirations.
Opportunities For Advancement:
Potential for promotions within the QA team, Opportunities to lead projects, Professional development and training programs
We are on the lookout for an experienced Senior Scrum Master who will operate in a fully remote capacity. This role is vital in steering our Agile teams towards success while ensuring seamless collaboration with various business leaders. Your extensive knowledge of Agile methodologies will be crucial to the efficient execution and delivery of our projects. You will take the lead in organizing Scrum ceremonies, fostering a productive environment where team members communicate effectively and align on project goals. Your role will also involve providing mentorship and coaching to teams, promoting a culture of continuous improvement that drives performance. As a problem solver, you will actively identify and remove obstacles hindering team progress, ensuring a smooth workflow. Effective communication with stakeholders is essential, as you will be responsible for maintaining transparency throughout the project's lifecycle.
IT Languages:
Agile
Scrum
JIRA
As a Senior Scrum Master, you will be responsible for leading Agile teams and ensuring the successful delivery of projects.:
Facilitate Scrum ceremonies including daily stand-ups, sprint planning, and retrospectives;; Collaborate with cross-functional teams to define project objectives and deliverables;; Provide coaching and mentorship to team members on Agile principles;; Identify and remove any barriers to team progress;; Maintain clear and transparent communication with stakeholders throughout the project lifecycle
Spoken Languages:
English;; German;; French
Skillset:
Scrum
Agile methodologies
JIRA
Coaching
Facilitation
Soft Skills:
Excellent interpersonal skills
Strong communication abilities
Proactive problem-solving attitude
Ability to foster teamwork
Qualifications:
Proven experience as a Scrum Master in an Agile environment
Strong understanding of Agile methodologies
Demonstrated ability to facilitate collaboration and teamwork
Experience in Agile coaching is a plus
Years of Experience:
5
Location:
United States
Job Benefits:
Flexible working hours
Professional development opportunities
Health and wellness programs
Remote work allowance
Working Conditions:
Full Time
Employment Type:
Permanent Contract
Company Culture:
We emphasize a collaborative and Agile work environment that values open communication and teamwork. Our organization is dedicated to continuous improvement and the professional growth of all employees.
Opportunities For Advancement:
Leadership roles within Agile teams, Advanced Agile coaching positions, Opportunities to lead large-scale projects
We are on the lookout for a dedicated and experienced Technical Project Manager who thrives in fast-paced environments and is passionate about leading innovative projects in the SaaS and AI sectors. In this pivotal role, you will be responsible for managing and guiding technical projects from their inception through to successful completion. You will collaborate closely with cross-functional teams, including engineering, product management, and design, to ensure that project objectives align with the overall business goals. Your ability to create detailed project plans, including timelines, milestones, and resource allocation, will be crucial for monitoring progress and ensuring adherence to budget constraints. A key aspect of this role involves identifying potential risks and implementing effective strategies to mitigate them, all while maintaining excellent relationships with customers to ensure their needs are met. Furthermore, you will play a significant role in fostering a culture of continuous improvement by employing best practices in project management and agile methodologies. Supporting the integration of AI technologies into projects will also be part of your responsibilities, ensuring that our efforts are aligned with organizational strategies.
IT Languages:
Python
Java
JavaScript
As a Technical Project Manager, you will lead various crucial tasks to ensure the successful execution of projects.:
Lead and manage technical projects from initiation to completion.;; Collaborate with cross-functional teams to align project objectives.;; Develop and maintain comprehensive project plans.;; Monitor project progress and implement mitigation strategies.;; Exhibit troubleshooting skills for problem-solving.;; Manage customer relationships and ensure satisfaction.;; Engage with stakeholders to communicate project status.;; Foster continuous improvement in project management practices.;; Mentor junior project team members.
Spoken Languages:
English
Skillset:
Project management methodologies
Agile
Scrum
Waterfall
Jira
Trello
Asana
Soft Skills:
Excellent communication skills
Strong leadership abilities
Problem-solving mindset
Adaptability
Team-oriented attitude
Qualifications:
Bachelor’s degree in Computer Science, Engineering, or a related field.
5+ years of experience in project management in SaaS environments.
Experience managing enterprise-level projects, particularly in AI.
Years of Experience:
5
Location:
United States
Job Benefits:
Competitive salary
Health insurance
Retirement savings plan
Remote work flexibility
Professional development opportunities
Working Conditions:
Full Time
Employment Type:
Permanent Contract
Company Culture:
We foster a collaborative and innovative environment where technology enhances human experiences. Our team is driven by a passion for excellence and a commitment to continuous learning and improvement.
Opportunities For Advancement:
Leadership roles, Specialization in project management, Opportunities to work on innovative AI projects
Visa Sponsorship:
Not Available
]]>Remote Scrum Master | Work From Home
https://whoneedsengineers.com/jobs/project-management-and-business-analysis/remote-scrum-master-work-from-home/
Sun, 20 Oct 2024 22:00:02 +0000https://whoneedsengineers.com/wne_live/jobs/jobs-categories/remote-scrum-master-work-from-home/Remote Scrum Master | Work From Home
Job Description:
We are on the lookout for a passionate and experienced Scrum Master to join our dynamic engineering team in a fully remote capacity. This role is pivotal in guiding our teams through Agile practices, particularly focusing on Scrum, as we strive to provide auto loans to underserved communities. Our organization values exceptional service and a culturally diverse workforce, and we are excited to offer a position that allows for significant career growth and personal development while working toward our mission. As part of our team, you will facilitate key Scrum ceremonies, mentor others in Agile methodologies, and actively contribute to enhancing our team collaboration and overall project success.
IT Languages:
Agile methodologies
Scrum
SAFe
Kanban
Jira
Confluence
As a Scrum Master, you will play a crucial role in fostering an Agile environment and ensuring the successful delivery of projects.:
Lead and mentor development teams in Agile methodologies, particularly Scrum;; Facilitate Scrum ceremonies including daily stand-ups, sprint planning, backlog grooming, and retrospectives;; Collaborate with product owners and stakeholders to define project objectives and prioritize tasks;; Identify and remove obstacles that may hinder team progress and collaborate with stakeholders for quick resolutions;; Encourage a culture of continuous improvement through regular feedback and actionable changes;; Ensure clear communication and transparency within the team and throughout the organization;; Monitor project progress, proactively identify risks, and develop effective mitigation strategies
Spoken Languages:
English
Skillset:
Agile methodologies
Scrum
SAFe
Kanban
Jira
Confluence
Soft Skills:
Strong communication skills
Interpersonal abilities
Critical thinking
Problem-solving
Ability to work independently and collaboratively
Qualifications:
Bachelor’s degree in Computer Science or a related field
Over five years of experience in a Scrum Master role or similar
Experience in a financial institution or regulated environment is a plus
Relevant Agile certifications such as Certified ScrumMaster (CSM) or Professional Scrum Master (PSM) are preferred
Years of Experience:
5
Location:
United States
Job Benefits:
Competitive salary
Comprehensive health benefits including medical, dental, and vision insurance
Long-term and short-term disability
Paid parental leave
Generous vacation time
401(k) matching
Tuition reimbursement
Employee recognition initiatives
Engaging social activities and monthly lunches
Working Conditions:
Full Time
Employment Type:
Permanent Contract
Company Culture:
Our organization is committed to fostering a diverse and inclusive environment, recognized as a 'Great Place to Work' for three consecutive years. We encourage collaboration and support personal growth while maintaining a healthy work-life balance.
Opportunities For Advancement:
Career paths for growth and learning, Tailored career planning, Investments in skills enhancement
Visa Sponsorship:
Not Available
]]>Junior Data Analyst
https://whoneedsengineers.com/jobs/data-sciene-and-analytics/junior-data-analyst-13/
Sun, 20 Oct 2024 14:40:03 +0000https://whoneedsengineers.com/wne_live/jobs/jobs-categories/junior-data-analyst-13/Junior Data Analyst
Job Description:
Join our team as a Junior Data Analyst, where you will play a pivotal role in analyzing and evaluating complex business requirements across various departments. You will be responsible for developing innovative solution concepts and implementing standardized procedures for creating data models. Your analytical skills will be crucial in conducting ad-hoc analyses and standard reporting processes, enabling the interpretation and aggregation of raw data, including big data sets. You will support different business areas with all controlling-related inquiries, ensuring transparency in cost and performance tracking. Additionally, you will work on enhancing existing controlling systems and independently prepare decision-making documents. As part of a dynamic team, you will also participate in change processes within the organization and take on project responsibilities in the controlling domain, potentially progressing to sub-project leadership roles.
IT Languages:
SQL
PL/SQL
Tableau
As a Junior Data Analyst, you will engage in various analytical tasks that are vital to drive our business processes.:
Analyze and assess complex business requirements across departments.;; Develop innovative concepts for solutions to meet business needs.;; Create, implement, and document standard procedures for data model creation.;; Conduct ad-hoc analyses and establish standardized reporting processes.;; Interpret and aggregate raw data, particularly from big data sources.;; Support business units with controlling-related issues.;; Ensure transparent tracking of costs and performance.;; Enhance existing controlling systems and prepare decision-making documents.;; Participate in organizational change processes and manage project responsibilities.
Spoken Languages:
English;; German
Skillset:
MS Office
Excel
PostgreSQL
SAP
Jira
Confluence
Soft Skills:
Strong motivation and enjoyment in work.
Empathetic personality with the ability to work collaboratively across disciplines.
Goal-oriented and results-driven work style.
Qualifications:
Successful completion of a degree in Business Administration, Computer Science, Business Informatics, or a comparable qualification.
Initial experience with databases (DWH).
Strong affinity for IT and numbers.
Years of Experience:
2
Location:
Germany
Job Benefits:
Secure employment in a pleasant working environment.
Supportive team with thorough onboarding and training opportunities.
Diverse tasks in a dynamic work setting that values both independence and teamwork.
Attractive salary package.
Flexible working hours with a time account model.
Working Conditions:
Full Time
Employment Type:
Permanent Contract
Company Culture:
Our company values cultural diversity and promotes a collaborative work environment. We are committed to the success of our employees and provide ample opportunities for learning and development.
Opportunities For Advancement:
Possibility to take on project leadership roles., Career development through training and hands-on experience.