Microsoft 365 – Who Needs Engineers https://whoneedsengineers.com/wne_live Software Engineering Recruitment Mon, 07 Oct 2024 20:25:02 +0000 en-US hourly 1 https://wordpress.org/?v=6.6.2 https://whoneedsengineers.com/wne_live/wp-content/uploads/2023/06/cropped-wne_logo-3-32x32.png Microsoft 365 – Who Needs Engineers https://whoneedsengineers.com/wne_live 32 32 IT Cybersecurity and Cloud Specialist https://whoneedsengineers.com/jobs/cybersecurity/it-cybersecurity-and-cloud-specialist/ Mon, 07 Oct 2024 20:25:02 +0000 https://whoneedsengineers.com/wne_live/jobs/jobs-categories/it-cybersecurity-and-cloud-specialist/ IT Cybersecurity and Cloud Specialist

Job Description:

    As an IT Cybersecurity and Cloud Specialist, you will play a crucial role in safeguarding our IT infrastructure and guiding management on risk management strategies. Your expertise will be essential in conducting thorough IT risk assessments, identifying vulnerabilities, and ensuring robust application and infrastructure security. You will be responsible for analyzing alerts and incidents to detect malicious activities and determining the indicators of compromise. Additionally, you will oversee pre- and post-implementation reviews of IT systems and enhancements while conducting comprehensive security audits to evaluate the effectiveness of our security controls. Your insights will guide us in enhancing our internal policies and procedures related to change management, business continuity planning, and information security. Collaborating with various business units and external security experts, you will coordinate audits and provide valuable feedback on compliance with security protocols. You will also contribute to cloud migration projects, assist in the administration of security platforms, and facilitate the development of support documentation to enhance user experience.

IT Languages:

  • Python
  • PowerShell
  • JavaScript

The role encompasses a wide array of responsibilities that are vital for maintaining IT security and compliance.:

    Provide guidance on IT risk management to business and IT management.;; Maintain and update the IT Risk Assessment process.;; Triage security alerts to identify potential threats and vulnerabilities.;; Conduct pre- and post-implementation reviews of IT systems and enhancements.;; Perform IT security audits, including evaluating security vulnerabilities.;; Test compliance with general computing controls and provide feedback.;; Review IT management policies and procedures to ensure adequacy of controls.;; Assist in managing Microsoft 365 Defender for Cloud and other security products.;; Support vulnerability management and endpoint protection initiatives.;; Evaluate cloud migration opportunities and assist with migrations.;; Document service desk requests and track resolution processes.;; Alert management to emerging trends in security risks.;; Develop and update support documentation and FAQ sheets.

Spoken Languages:

  • English;; Spanish;; French

Skillset:

  • Security Information and Event Management
  • Microsoft 365
  • Azure
  • Active Directory
  • Network infrastructure
  • PowerShell scripting

Soft Skills:

  • Strong communication skills
  • Team collaboration
  • Attention to detail
  • Problem-solving mindset
  • Proactive approach

Qualifications:

  • Bachelor’s degree in IT, Computer Science, or a related field.
  • Relevant certifications such as Security+ or Cloud+.
  • Microsoft 365 service certifications (e.g., SharePoint, Power Platform).

Years of Experience:

    5

Location:

    United States

Job Benefits:

  • Health insurance
  • Retirement plan
  • Paid time off
  • Professional development opportunities
  • Flexible working hours

Working Conditions:

    Full Time

Employment Type:

    Permanent Contract

Company Culture:

  • We foster a collaborative and inclusive work environment that values innovation and continuous improvement. Our team is committed to professional growth and development, ensuring that we stay at the forefront of technology in a rapidly evolving industry.

Opportunities For Advancement:

  • Career development programs, Leadership training, Mentorship opportunities

Visa Sponsorship:

    Available
]]> Service Desk Technician https://whoneedsengineers.com/jobs/cybersecurity/service-desk-technician/ Wed, 25 Sep 2024 09:30:02 +0000 https://whoneedsengineers.com/wne_live/jobs/jobs-categories/service-desk-technician/ Service Desk Technician

Job Description:

    Are you passionate about cybersecurity and eager to protect our society from ever-evolving cyber threats? Join our Internal IT team as a Service Desk Technician and be the first line of defense for our employees. In this role, you will address their IT inquiries, tackle technical issues, and ensure that all staff have the necessary tools to excel in their roles. Your responsibilities will range from providing basic computer training to configuring, setting up, and maintaining hardware and software. You will also create training manuals and FAQs to enhance efficiency and streamline processes. This position not only offers a chance to support our mission of preventing cyber breaches but also provides an opportunity to grow and develop within a leading cybersecurity firm.

IT Languages:

  • English
  • Swedish

As a Service Desk Technician, your primary responsibilities will include providing exceptional support to your colleagues and ensuring a seamless IT experience.:

    Respond to support requests via phone, email, ticketing systems, and in-person;; Diagnose and resolve technical issues in a timely manner;; Escalate unresolved incidents to higher support tiers as needed;; Keep colleagues updated on the status of their support requests;; Prioritize incoming support tickets based on urgency and impact

Spoken Languages:

  • English;; Swedish

Skillset:

  • Technical support
  • Hardware troubleshooting
  • Software installation and maintenance
  • Network configuration
  • Microsoft 365
  • Azure

Soft Skills:

  • Strong communication skills
  • Ability to work under pressure
  • Attention to detail
  • Team collaboration
  • Adaptability

Qualifications:

  • At least one year of experience in a technical support role
  • Strong understanding of software, hardware, and network issues
  • A proactive and service-oriented mindset
  • Excellent problem-solving abilities
  • Curiosity about technical trends and innovations

Years of Experience:

    1

Location:

    Stockholm, Stockholm County, Sweden, EU

Job Benefits:

  • Comprehensive health insurance
  • Professional development opportunities
  • Flexible working hours
  • Collaborative team environment
  • Access to cybersecurity training and certifications

Working Conditions:

    Full Time

Employment Type:

    Permanent Contract

Company Culture:

  • Truesec fosters a culture of collaboration and innovation, where employees are encouraged to share ideas and work together to tackle complex challenges. We prioritize personal growth and continuous learning, creating an environment where every team member can thrive and contribute to our mission of cybersecurity excellence.

Opportunities For Advancement:

  • Career growth within the IT department, Mentorship from experienced cybersecurity professionals, Access to specialized training programs

Visa Sponsorship:

    Not Available
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