Performance Metrics – Who Needs Engineers https://whoneedsengineers.com/wne_live Software Engineering Recruitment Sun, 20 Oct 2024 09:50:02 +0000 en-US hourly 1 https://wordpress.org/?v=6.6.2 https://whoneedsengineers.com/wne_live/wp-content/uploads/2023/06/cropped-wne_logo-3-32x32.png Performance Metrics – Who Needs Engineers https://whoneedsengineers.com/wne_live 32 32 Vice President Operations https://whoneedsengineers.com/jobs/project-management-and-business-analysis/vice-president-operations-3/ Sun, 20 Oct 2024 09:50:02 +0000 https://whoneedsengineers.com/wne_live/jobs/jobs-categories/vice-president-operations-3/ Vice President Operations

Job Description:

    We are seeking an accomplished Vice President of Operations who will play a pivotal role in our Senior Leadership Team. The ideal candidate will be responsible for leading and mentoring our operations leaders while closely collaborating with the Executive Leadership Team. This position involves planning, coordinating, and overseeing operations across the organization and our dental practices. The successful candidate will optimize operations, identify cost-effective solutions, and implement systems that meet the evolving needs of our organization. This role requires strategic thinking and the ability to communicate effectively with various departments to achieve our organizational goals.

IT Languages:

  • English
  • Spanish

The Vice President of Operations will be tasked with numerous responsibilities that drive the success of the organization.:

    Collaborate with the executive leadership to set and achieve company goals while providing operational expertise.;; Establish, implement, and communicate the strategic direction for operations.;; Oversee the operational activities within the company and ensure alignment with organizational objectives.;; Develop and mentor operational leaders to enhance their capabilities and performance.;; Ensure that operations team leaders receive adequate training and resources.;; Maintain easy electronic access for operational leaders to revenue cycle metrics.;; Identify and recommend cost-effective processes and technologies to streamline operations.;; Ensure that departmental decisions align with the overall business plan and vision.;; Communicate operations-related policies and standards effectively across the organization.;; Review and approve cost-control reports and staffing requirements for various projects.;; Work with finance to establish and manage operational and facilities budgets.;; Present performance reports and metrics to the Executive Leadership Team and Board of Directors.;; Stay informed about emerging technologies and trends in operations management.

Spoken Languages:

  • English;; Spanish

Skillset:

  • Operational management
  • Strategic planning
  • Project management
  • Budget administration
  • Data analysis
  • Performance metrics

Soft Skills:

  • Strong communication skills
  • Team collaboration
  • Problem-solving
  • Leadership
  • Attention to detail
  • Time management

Qualifications:

  • MBA preferred
  • Bachelor’s degree in Business Administration or related healthcare field

Years of Experience:

    10

Location:

    United States

Job Benefits:

  • Competitive salary
  • Health insurance
  • Retirement plans
  • Professional development opportunities
  • Paid time off

Working Conditions:

    Full Time

Employment Type:

    Permanent Contract

Company Culture:

  • We foster a collaborative and dynamic work environment that encourages innovation and teamwork. Our culture values open communication, employee engagement, and commitment to excellence, creating a workplace where individuals can thrive and contribute meaningfully.

Opportunities For Advancement:

  • Leadership development programs, Mentorship opportunities, Promotional pathways to senior leadership roles

Visa Sponsorship:

    Not Available
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Vice President Operations https://whoneedsengineers.com/jobs/project-management-and-business-analysis/vice-president-operations/ Sun, 13 Oct 2024 09:25:02 +0000 https://whoneedsengineers.com/wne_live/jobs/jobs-categories/vice-president-operations/ Vice President Operations

Job Description:

    We are seeking an accomplished Vice President of Operations who will play a pivotal role in our Senior Leadership Team. The ideal candidate will be responsible for leading and mentoring our operations leaders while closely collaborating with the Executive Leadership Team. This position involves planning, coordinating, and overseeing operations across the organization and our dental practices. The successful candidate will optimize operations, identify cost-effective solutions, and implement systems that meet the evolving needs of our organization. This role requires strategic thinking and the ability to communicate effectively with various departments to achieve our organizational goals.

IT Languages:

  • English
  • Spanish

The Vice President of Operations will be tasked with numerous responsibilities that drive the success of the organization.:

    Collaborate with the executive leadership to set and achieve company goals while providing operational expertise.;; Establish, implement, and communicate the strategic direction for operations.;; Oversee the operational activities within the company and ensure alignment with organizational objectives.;; Develop and mentor operational leaders to enhance their capabilities and performance.;; Ensure that operations team leaders receive adequate training and resources.;; Maintain easy electronic access for operational leaders to revenue cycle metrics.;; Identify and recommend cost-effective processes and technologies to streamline operations.;; Ensure that departmental decisions align with the overall business plan and vision.;; Communicate operations-related policies and standards effectively across the organization.;; Review and approve cost-control reports and staffing requirements for various projects.;; Work with finance to establish and manage operational and facilities budgets.;; Present performance reports and metrics to the Executive Leadership Team and Board of Directors.;; Stay informed about emerging technologies and trends in operations management.

Spoken Languages:

  • English;; Spanish

Skillset:

  • Operational management
  • Strategic planning
  • Project management
  • Budget administration
  • Data analysis
  • Performance metrics

Soft Skills:

  • Strong communication skills
  • Team collaboration
  • Problem-solving
  • Leadership
  • Attention to detail
  • Time management

Qualifications:

  • MBA preferred
  • Bachelor’s degree in Business Administration or related healthcare field

Years of Experience:

    10

Location:

    United States

Job Benefits:

  • Competitive salary
  • Health insurance
  • Retirement plans
  • Professional development opportunities
  • Paid time off

Working Conditions:

    Full Time

Employment Type:

    Permanent Contract

Company Culture:

  • We foster a collaborative and dynamic work environment that encourages innovation and teamwork. Our culture values open communication, employee engagement, and commitment to excellence, creating a workplace where individuals can thrive and contribute meaningfully.

Opportunities For Advancement:

  • Leadership development programs, Mentorship opportunities, Promotional pathways to senior leadership roles

Visa Sponsorship:

    Not Available
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Junior Project Management Officer (PMO) https://whoneedsengineers.com/jobs/project-management-and-business-analysis/junior-project-management-officer-pmo/ Mon, 07 Oct 2024 22:05:02 +0000 https://whoneedsengineers.com/wne_live/jobs/jobs-categories/junior-project-management-officer-pmo/ Junior Project Management Officer (PMO)

Job Description:

    We are seeking a motivated Junior Project Management Officer (PMO) to join our dynamic team. In this role, you will play a critical part in establishing and maintaining project management standards and methodologies across the organization. You will provide governance and oversight for multiple projects and engage with high-level stakeholders to ensure project alignment with strategic objectives. Your responsibilities will also include creating knowledge management repositories to enhance knowledge sharing among project teams and establishing key performance indicators (KPIs) to effectively measure project and portfolio performance. This position offers a fantastic opportunity for professional growth in the financial services sector, where you will contribute to the development and success of our project management practices.

IT Languages:

  • Microsoft Project
  • Excel
  • PowerPoint

As a Junior Project Management Officer, you will be responsible for a variety of tasks that contribute to the successful execution of projects within the organization.:

    Establish and maintain project management standards and methodologies.;; Provide governance, support, and oversight for ongoing projects.;; Engage with stakeholders to align project objectives with business goals.;; Develop and manage knowledge repositories for effective knowledge sharing.;; Establish KPIs and metrics to measure project performance.

Spoken Languages:

  • English;; Spanish

Skillset:

  • Project management methodologies
  • Stakeholder engagement
  • Performance metrics
  • Knowledge management

Soft Skills:

  • Strong communication skills
  • Team management abilities
  • Problem-solving skills
  • Attention to detail
  • Adaptability

Qualifications:

  • Bachelor’s degree in Finance or related field
  • Certification in Project Management (e.g., PMP, PRINCE2) is a plus

Years of Experience:

    2

Location:

    Oaks, PA, United States

Job Benefits:

  • Competitive salary package
  • Health insurance
  • Retirement plan
  • Professional development opportunities
  • Flexible working hours

Working Conditions:

    Full Time

Employment Type:

    Permanent Contract

Company Culture:

  • We foster a collaborative environment that values innovation, integrity, and continuous improvement. Our team is committed to professional growth and excellence in service delivery.

Opportunities For Advancement:

  • Career progression into senior project management roles, Opportunities for specialized training and certification, Mentorship programs

Visa Sponsorship:

    Available
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B2B Support Manager, EMEA https://whoneedsengineers.com/jobs/cybersecurity/b2b-support-manager-emea/ Tue, 01 Oct 2024 20:30:02 +0000 https://whoneedsengineers.com/wne_live/jobs/jobs-categories/b2b-support-manager-emea/ B2B Support Manager, EMEA

Job Description:

    We are seeking a technically proficient and execution-driven B2B Support Manager to lead our Customer Support team for the EMEA region. This pivotal role is essential in delivering outstanding service and support to our business clients. The ideal candidate will reside permanently in Ireland and will have the flexibility to work in a hybrid model if within commuting distance from our Cork office, or fully remote for those outside this range. As part of a rapidly growing cybersecurity company, you will play a crucial role in ensuring our business customers' needs are met effectively and efficiently. You will oversee the support operations, ensuring that our team continuously improves in their delivery of exceptional service. Your leadership will be vital in understanding customer requirements, providing technical assistance, and fostering collaboration with other departments.

IT Languages:

  • JavaScript
  • Python
  • SQL

As the B2B Support Manager, your responsibilities will include leading a team of support specialists, ensuring high-quality assistance for our B2B customers, and acting as their advocate within the organization.:

    Mentor and motivate the support team to excel in customer service;; Ensure timely and effective resolution of customer issues;; Monitor and maintain quality of customer interactions;; Establish and report on key performance metrics;; Conduct monthly performance reviews with the support team;; Identify and implement improvements to support processes;; Maintain clear communication with clients through various channels;; Handle escalated client issues with professionalism;; Generate and analyze support-related reports for management;; Collaborate with other departments to drive product improvements;; Implement training and development programs for the support team

Spoken Languages:

  • English;; French;; German

Skillset:

  • SaaS support
  • CRM systems
  • Technical support
  • Performance metrics
  • Customer relationship management

Soft Skills:

  • Excellent communication skills
  • Strong customer service orientation
  • Analytical thinking
  • Problem-solving ability
  • Outstanding leadership and coaching skills
  • Interpersonal skills

Qualifications:

  • Bachelor’s degree in Computer Science, Engineering, or a related field
  • Proven experience in SaaS support leadership

Years of Experience:

    5

Location:

    Ireland

Job Benefits:

  • Onsite lunches
  • Private healthcare with no waiting period
  • Pension contribution with no waiting period
  • Sick pay
  • Bike-to-Work Scheme for local employees

Working Conditions:

    Hybrid

Employment Type:

    Permanent Contract

Company Culture:

  • We foster a culture of inclusivity, diversity, and continuous improvement, encouraging our employees to be innovative and proactive in their roles.

Opportunities For Advancement:

  • Leadership development programs, Cross-departmental collaboration opportunities, Career progression within the Customer Experience team

Visa Sponsorship:

    Not Available
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RVP, Americas Channel & Alliance Partners https://whoneedsengineers.com/jobs/project-management-and-business-analysis/rvp-americas-channel-alliance-partners/ Sun, 29 Sep 2024 01:30:01 +0000 https://whoneedsengineers.com/wne_live/jobs/jobs-categories/rvp-americas-channel-alliance-partners/ RVP, Americas Channel & Alliance Partners

Job Description:

    We are seeking an experienced and dynamic Regional Vice President of Americas Channel and Alliance Partners to lead our partner strategies across the Americas. In this critical role, you will be responsible for managing key partnerships and programs that drive growth and expansion. You will work closely with our most strategic partners, including Channel, Distribution, Global Systems Integrators, US Federal, OEM, Alliances, and Cloud Hyperscalers. Your strategic vision will be paramount in executing a comprehensive go-to-market strategy for our diverse portfolio, ensuring that we capitalize on every opportunity to enhance our market presence. This is not just a position; it is a chance to make a significant impact in a rapidly evolving industry.

IT Languages:

  • English
  • German
  • French

As the Regional Vice President, you will be tasked with a variety of responsibilities that are crucial for the success of our partner ecosystem. Your role will involve not only strategic leadership but also the cultivation of key relationships and the development of innovative channel programs.:

    Develop and execute a comprehensive regional partner strategy;; Build and lead a high-performing team of Channel Account Managers;; Set and communicate key goals and metrics for partner performance;; Establish a relationship mapping strategy to enhance executive connections;; Collaborate with sales teams to identify partnership opportunities;; Oversee business plans with partners to ensure alignment with organizational goals;; Create and drive specific channel programs with defined objectives and oversight;; Work cross-functionally with marketing, product, and enablement teams

Spoken Languages:

  • English;; German;; French

Skillset:

  • Channel Management
  • Partnership Development
  • Sales Strategy
  • Performance Metrics
  • Business Planning

Soft Skills:

  • Leadership
  • Collaboration
  • Communication
  • Strategic Planning
  • Mentorship

Qualifications:

  • Bachelor’s degree required; MBA or master’s degree preferred
  • 15+ years of proven success in partnerships, alliances and leadership roles within Service Provider, Enterprise, and Cloud markets
  • Track record of driving partner revenue and managing complex ecosystems
  • Extensive industry knowledge in private, public cloud, infrastructure and data sectors

Years of Experience:

    15

Location:

    United States

Job Benefits:

  • Competitive salary
  • Health and wellness programs
  • Flexible work arrangements
  • Professional development opportunities
  • Retirement savings plans

Working Conditions:

    Full Time

Employment Type:

    Permanent Contract

Company Culture:

  • A culture that fosters collaboration, innovation, and professional growth, where diversity is valued, and every team member is an integral part of our success. We encourage open communication, respect for all individuals, and a commitment to excellence in every aspect of our work.

Opportunities For Advancement:

  • Leadership roles within the organization, Expansion into new markets, Opportunities to lead larger teams

Visa Sponsorship:

    Not Available
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