Service Design – Who Needs Engineers https://whoneedsengineers.com/wne_live Software Engineering Recruitment Thu, 19 Sep 2024 23:45:02 +0000 en-US hourly 1 https://wordpress.org/?v=6.6.2 https://whoneedsengineers.com/wne_live/wp-content/uploads/2023/06/cropped-wne_logo-3-32x32.png Service Design – Who Needs Engineers https://whoneedsengineers.com/wne_live 32 32 Experience Designer https://whoneedsengineers.com/jobs/ui-ux-design/experience-designer/ Thu, 19 Sep 2024 23:45:02 +0000 https://whoneedsengineers.com/wne_live/jobs/jobs-categories/experience-designer/ Experience Designer

Job Description:

    We are seeking a passionate and senior Experience Designer to enhance our team. This role requires a strategic designer with extensive knowledge of the entire design process. You will lead initiatives that shape goals and define the scope of problems for both the business and the customer, quickly sketching concepts that strengthen our design capabilities and contribute to creating seamless user experiences for our clients. In this position, you will work closely with product management within a SAFe train, identifying and mapping design needs for resource planning. Your expertise will guide multiple initiatives, ensuring we remain customer-centric by identifying customer journeys and effect maps, formalizing the intended outcomes of our initiatives, and articulating the problem statements that define both customer and business value. As part of the CXM Channel Development team, you will collaborate with various departments, requiring strategic navigation across roles and areas. Your experience will be instrumental in fostering a design-centric culture within Skandia, ensuring user-centered design is at the core of all our operations.

IT Languages:

  • Figma
  • Sketch
  • Adobe Creative Suite

As an Experience Designer, your responsibilities will encompass a wide range of activities aimed at enhancing user experiences and driving strategic design initiatives.:

    Lead goal-setting workshops to define project scope and problem-solving strategies during the product discovery phase.;; Analyze business needs and integrate them with user needs to create effective design solutions.;; Employ a systems-thinking approach to maintain a holistic view of long-term solutions within a complex organization.;; Rapidly produce concept sketches and design drafts using tools like Figma to visualize requirements and support development teams during implementation.;; Contribute to a customer-centric work culture by promoting design thinking methodologies throughout the organization.;; Identify improvement opportunities in the design process to deliver enhanced customer value.;; Educate and mentor other designers on user-centered methodologies and best practices.;; Collaborate with various roles and departments to ensure alignment towards common objectives.;; Facilitate workshops and advocate for customer-centric strategies across all levels of the organization.

Spoken Languages:

  • English;; Swedish

Skillset:

  • User experience design
  • User interface design
  • Service design
  • Design thinking
  • Customer journey mapping

Soft Skills:

  • Empathy
  • Flexibility
  • Analytical thinking
  • Strong communication skills
  • Team player
  • Relationship building

Qualifications:

  • Over ten years of experience in design, demonstrating confidence throughout the design process from product discovery to implementation.
  • Deep understanding of user experience and user-centered design methodologies.
  • Proven ability to lead projects and teams towards customer-centric outcomes.

Years of Experience:

    10

Location:

    Europe

Job Benefits:

  • Flexible working hours
  • Professional development opportunities
  • Health and wellness programs
  • Collaborative team environment
  • Access to cutting-edge design tools

Working Conditions:

    Full Time

Employment Type:

    Permanent Contract

Company Culture:

  • The company fosters a collaborative and innovative environment, prioritizing customer experience and design excellence. Team members are encouraged to share knowledge and develop their skills in a supportive atmosphere.

Opportunities For Advancement:

  • Leadership roles in design, Specialization in user experience strategy, Mentorship and training roles

Visa Sponsorship:

    Available
]]> Epic Owner Services https://whoneedsengineers.com/jobs/project-management-and-business-analysis/epic-owner-services/ Tue, 17 Sep 2024 19:15:02 +0000 https://whoneedsengineers.com/wne_live/jobs/jobs-categories/epic-owner-services/ Epic Owner Services

Job Description:

    Are you enthusiastic about transforming the services landscape in the automotive industry? Do you aspire to be at the forefront of creating innovative solutions that enhance our customers' daily vehicle operations? If so, this role is tailored for you! As we navigate through a period of rapid technological advancements and shifts towards service-centric business models, we are on the lookout for an Epic Owner to help us realize our vision of prioritizing service development. In this pivotal position, you will be responsible for leading and coordinating the development and implementation of our service offerings, ensuring they align with customer needs and expectations. You will collaborate with diverse multidisciplinary teams across the organization to ensure successful execution and launch of these services. Your efforts will directly contribute to improving our customers' operational efficiencies.

IT Languages:

  • Java
  • Python
  • C++

As an Epic Owner, your key responsibilities will include::

    Driving the development of service solutions that meet customer needs;; Coordinating with various teams to ensure effective implementation and launch of services;; Understanding and analyzing customer requirements to shape service offerings;; Leading technical teams and ensuring alignment with project goals;; Managing project timelines and deliverables

Spoken Languages:

  • English;; Swedish

Skillset:

  • Project Management
  • Software Development
  • Service Design
  • Customer Needs Analysis

Soft Skills:

  • Strong initiative and drive
  • Excellent communication skills
  • Ability to adapt to changing conditions
  • Positive attitude toward teamwork

Qualifications:

  • Master’s degree in Computer Science, Software Engineering, Electrical Engineering or a related technical field
  • Proven experience in product and service development within system or embedded software development

Years of Experience:

    8

Location:

    Gothenburg, Västra Götaland County, Sweden, EU

Job Benefits:

  • Competitive salary and benefits package
  • Collaborative and inclusive work environment
  • Opportunities for professional growth
  • Exposure to new technologies

Working Conditions:

    Full Time

Employment Type:

    Permanent Contract

Company Culture:

  • We foster an environment of inclusion, diversity, and equity, allowing every employee to bring their authentic selves to work. Our culture is supportive and encourages collaboration and innovation.

Opportunities For Advancement:

  • Career development programs, Mentorship opportunities, Access to cutting-edge technologies

Visa Sponsorship:

    Available
]]>