Job Description:

We are seeking an experienced Chief Operating Officer to lead our North American operations. In this pivotal role, you will be responsible for overseeing the entire spectrum of regional operations, ensuring that our processes are efficient and effective. You will collaborate closely with the CEO and other executives to craft and implement strategic roadmaps designed to drive operational success as we embark on a new phase of transformation and growth. Your leadership will play a critical role in aligning our business strategies with the overarching goals and objectives of the organization. This position requires a visionary leader who can adapt to changing market conditions and drive continuous improvement across all operational areas, fostering a culture of excellence and innovation.

IT Languages:

• English
• Spanish

As the Chief Operating Officer, you will be tasked with a variety of responsibilities that are essential to the success of our North American operations. Your role will encompass the following key responsibilities::

Develop and execute regional operations strategies to drive growth and enhance profitability.;; Oversee all operational processes, continuously adapt to meet customer expectations, and reduce delivery costs.;; Collaborate with Finance to manage budgets, ensuring financial health and sustainability.;; Strengthen organizational capabilities for implementing a generative AI roadmap.;; Demonstrate sound fiscal management to achieve profitability goals.;; Provide oversight to multiple functions, including operations, HR, talent acquisition, training, and quality assurance.;; Build and motivate a high-performing team, focusing on talent development and succession planning.;; Engage regularly with customers to gather feedback and develop solutions.;; Represent the company at industry events to enhance brand awareness.

Spoken Languages:

• English;; Spanish

Skillset:

• Operational Management
• Financial Acumen
• Talent Development
• Process Improvement
• AI Integration

Soft Skills:

• Leadership
• Communication
• Strategic Thinking
• Problem Solving
• Coaching and Mentoring

Qualifications:

• Bachelor’s degree in Business Administration or a related field
• Proven track record of leadership in operational management
• Ability to develop and implement strategic plans

Years of Experience:

15

Location:

United States

Job Benefits:

• Health insurance
• 401K contribution matching
• Unlimited time off
• Performance bonuses

Working Conditions:

Full Time

Employment Type:

Permanent Contract

Company Culture:

• We promote a culture of creativity, connection, and commitment, fostering an environment where innovation thrives and employees feel valued and empowered.

Opportunities For Advancement:

• Senior Executive Roles, Cross-Departmental Leadership, Global Operations Management

Visa Sponsorship:

Available