Manager of CRM Technology

Manager of CRM Technology

Job Description:

BradyPLUS is looking for a dynamic and strategic individual to take on the role of Manager of CRM Technology. This position is pivotal in leading high-performing teams focused on Salesforce solutions, driving innovation, and collaborating with various departments to ensure seamless integration of systems and technologies. The ideal candidate will be responsible for deploying Salesforce solutions that align with business requirements, advocating for CRM as a critical tool for process improvement, and fostering a culture of continuous improvement and innovation within the Salesforce ecosystem. This remote role is perfect for someone who is passionate about leveraging technology to enhance efficiencies and propel organizational success.

IT Languages:

• Salesforce
• MuleSoft

The Manager of CRM Technology will undertake various responsibilities to ensure the successful execution of Salesforce initiatives and the continuous improvement of CRM processes.:

Develop metrics and visualizations for stakeholders to identify areas for improvement;; Lead the integration of sales processes, tools, and users during M&A activities;; Drive innovation within the Salesforce ecosystem by staying updated on industry trends;; Establish a cross-functional model to integrate CRM into business planning and forecasting;; Manage Salesforce integrations with marketing automation tools and third-party applications;; Promote the use of CRM across the enterprise to enhance productivity and innovation;; Collaborate with training teams to support organizational communication and education;; Implement best practices for CRM processes and governance;; Manage internal and external Salesforce resources to ensure effective application support;; Foster a culture of continuous process improvement and measure ROI on transformation opportunities

Spoken Languages:

• English

Skillset:

• Salesforce integration
• Sales and Service Clouds
• Business analysis
• Data analysis
• CRM governance

Soft Skills:

• Strong presentation skills
• Effective communication
• Collaboration
• Proactive problem-solving
• High energy and positivity

Qualifications:

• Bachelor's degree in Computer Information Systems, Computer Science, Information Technology, Finance, or equivalent experience
• Certified Salesforce Administrator with additional certifications desirable
• Proven experience in Salesforce configuration, integration, and customization

Years of Experience:

5

Location:

United States

Job Benefits:

• Competitive starting salary
• Comprehensive benefits program
• Remote work flexibility
• Professional development opportunities

Working Conditions:

Full Time

Employment Type:

Permanent Contract

Company Culture:

• BradyPLUS fosters a culture of innovation and collaboration, encouraging employees to take ownership of their roles and contribute to the organization's success through teamwork and strategic thinking.

Opportunities For Advancement:

• Leadership development programs, Career growth within the CRM technology domain, Exposure to cross-functional projects

Visa Sponsorship:

Not Available