Enterprise Launch Support

Enterprise Launch Support

Job Description:

Join a dynamic team that empowers entrepreneurs and large enterprises to reach their full potential. We are committed to making enterprise commerce simple by providing high growth merchants with the scalability, reliability, and flexibility they need. Our Launch Consulting team plays a key role in onboarding top merchants, breaking down technical barriers, and guiding them through a successful launch journey. As a Launch Consultant, you will manage a portfolio of merchants, provide technical expertise, and collaborate with various teams to help our clients maximize their use of the platform.

IT Languages:

• JavaScript
• Python
• HTML
• CSS

Key projects, activities, and expectations include::

Assisting merchants in launching on the platform by providing tailored technical consultations, including guidance on data migration, third-party integrations, and front-end development, Optimizing internal processes through feedback and initiatives, Staying updated on the latest product updates and industry trends, Serving as a role model by maintaining high standards and mentoring others, Establishing yourself as a thought leader in commerce and sharing best practices with clients, Collaborating with product and R&D teams on future roadmaps and providing feedback on new features, Working with leadership to drive continuous improvements for successful merchant launches

Spoken Languages:

• English, Italian, French

Skillset:

• Technical consulting
• Stakeholder management
• Technical expertise in e-commerce
• Project management
• Problem-solving

Qualifications:

• Fluency in Italian and/or French
• with high proficiency in English
• Strong knowledge of web APIs and client-side development
• Experience with application ecosystems and third-party technology integrations
• Solid understanding of cloud-based technologies and SaaS fundamentals
• Exceptional troubleshooting and analytical skills
• Experience in agile project management
• Deep understanding of European and international commerce markets
• Excellent time management and prioritization abilities
• Strong communication skills
• including confidence in executive-level conversations
• Willingness to travel for customer site visits and events (approximately 10%)

Years of Experience:

5

Location:

Europe

Job Benefits:

• Flexible working hours
• Remote work options
• Professional development opportunities
• Health insurance
• Wellness programs

Working Conditions:

Full Time, Remote

Employment Type:

Permanent contract

Company Culture:

• Innovative
• inclusive
• and focused on professional growth

Opportunities For Advancement:

• Career progression opportunities within the company
• Access to ongoing training and development programs

Visa Sponsorship:

Available