Vice President, Client Engagement

Vice President, Client Engagement

Job Description:

We are seeking an experienced and dynamic Vice President of Client Engagement to lead our client relationship strategies and enhance our service delivery. The ideal candidate will be responsible for fostering relationships with key clients, understanding their needs, and ensuring they receive exceptional service. This role requires a strategic thinker with a proven track record in client engagement, project management, and a deep understanding of the IT landscape. You will collaborate with cross-functional teams to drive client satisfaction and retention, while actively identifying opportunities for growth.

IT Languages:

• Java
• Python
• SQL

As Vice President of Client Engagement, you will oversee the development and implementation of client engagement strategies.:

Develop and maintain strong relationships with key clients to understand their business needs;; Lead a team of client engagement professionals to deliver exceptional service;; Analyze client feedback and market trends to improve service offerings;; Collaborate with sales and marketing teams to promote client engagement initiatives;; Identify opportunities for upselling and cross-selling within existing accounts

Spoken Languages:

• English;; Spanish;; French

Skillset:

• Client relationship management
• Strategic planning
• Project management tools
• Data analysis
• Team leadership

Soft Skills:

• Excellent communication skills
• Strong leadership abilities
• Problem-solving mindset
• Adaptability and resilience
• Client-focused approach

Qualifications:

• Bachelor's degree in Business Administration, IT, or related field
• Proven experience in client engagement and project management
• Strong understanding of IT services and technologies

Years of Experience:

7

Location:

United States

Job Benefits:

• Health insurance
• Retirement plan
• Paid time off
• Professional development opportunities
• Flexible working hours

Working Conditions:

Full Time

Employment Type:

Permanent Contract

Company Culture:

• We foster a collaborative and innovative environment where employees are encouraged to share ideas and drive initiatives. Our culture values teamwork, integrity, and a commitment to excellence, creating a supportive atmosphere for personal and professional growth.

Opportunities For Advancement:

• Career development programs, Mentorship opportunities, Leadership training

Visa Sponsorship:

Available