Information Security Analyst – Customer Trust

Information Security Analyst - Customer Trust

Job Description:

Join our dynamic team as an Information Security Analyst focused on Customer Trust. In this pivotal role, you will play a critical part in ensuring that our customers feel secure and confident in our services. You will be responsible for developing and managing a global customer assurance function that enhances trust throughout the sales lifecycle. This role requires you to engage directly with clients and internal stakeholders, showcasing our commitment to security, compliance, and privacy while aligning with industry best practices and legal requirements. You will be instrumental in creating and implementing strategies that address customer needs, improving our security posture, and fostering a culture of transparency and trust within our organization.

IT Languages:

• Python
• Java
• SQL

As an Information Security Analyst, you will be tasked with various responsibilities that are essential to our customer trust initiatives.:

Collaborate with the sales team to understand and address the security, compliance, and privacy needs of our customers through audits and questionnaires.;; Develop and implement a comprehensive program that preempts customer security and compliance requirements.;; Acquire subject matter expertise in our product features and infrastructure to ensure effective communication with clients.;; Design and deliver educational materials regarding our security posture to the sales organization.;; Create and manage a range of security and compliance resources, including informative websites, white papers, and FAQs.;; Review and negotiate security clauses in contracts, ensuring they accurately reflect our compliance measures.;; Assist in compliance audits and provide insights into our security practices.

Spoken Languages:

• English;; Spanish;; French

Skillset:

• Information security policy
• Compliance management
• Risk assessment
• Security audits
• Data privacy regulations

Soft Skills:

• Excellent communication skills
• Strong analytical thinking
• Ability to influence and persuade
• Team collaboration
• Adaptability to changing environments

Qualifications:

• Bachelor's degree in information security, information systems management, computer science, or equivalent experience
• Familiarity with compliance frameworks such as SOC 2, ISO 27001, HIPAA, PCI
• Understanding of current privacy regulations including GDPR and CCPA

Years of Experience:

5

Location:

United States

Job Benefits:

• Health insurance
• Retirement savings plan
• Flexible working hours
• Professional development opportunities
• Paid time off

Working Conditions:

Full Time

Employment Type:

Permanent Contract

Company Culture:

• We foster a people-first workplace that encourages experimentation, curiosity, and a customer-centric approach. Our team is diverse, innovative, and passionate about utilizing AI to solve complex problems. We value collaboration and strive to create an inclusive environment where everyone can contribute and thrive.

Opportunities For Advancement:

• Career growth in cybersecurity, Leadership development programs, Mentorship opportunities

Visa Sponsorship:

Available