UX/UI Designer

UX/UI Designer

Job Description:

We are searching for a talented UX/UI Designer to join our team and play a crucial role in enhancing customer experiences with the Social Security Administration. The successful candidate will collaborate with a diverse team to deliver innovative service designs and user experiences that are rooted in human-centered design principles. This role will involve conducting thorough research and analysis to inform design decisions, as well as presenting findings and recommendations to stakeholders. The ideal candidate is a proactive and creative thinker with extensive experience in customer experience, user experience, and process improvement. At our organization, we are committed to transforming insights into actionable outcomes quickly and efficiently, leveraging over 60 years of federal expertise to achieve mission success in federal agencies.

IT Languages:

• Figma
• Adobe Creative Cloud
• JavaScript
• React
• SQL

As a UX/UI Designer, you will engage with users and subject matter experts to fully understand their challenges and aspirations. You will be responsible for developing innovative and practical design solutions, effectively communicating your research and design concepts through various visual formats, and collaborating closely with other team members to refine and iterate on product features.:

Conduct user research and testing to gather insights on user behavior and preferences;; Create wireframes, prototypes, and high-fidelity designs to visualize concepts;; Work closely with developers and program managers to implement design solutions;; Document design processes and ensure clarity in communication with stakeholders;; Adapt designs based on feedback and evolving project requirements;; Coordinate user acceptance testing and ensure compliance with industry standards

Spoken Languages:

• English

Skillset:

• User experience design
• User interface design
• Human-centered design
• Service design
• UX research

Soft Skills:

• Excellent communication skills
• Critical thinking
• Problem-solving
• Ability to work independently
• Strong collaboration skills

Qualifications:

• Bachelor's degree in design, user experience, technology, computer science, or related technical discipline
• 3+ years of experience in product design or a related field
• Strong understanding of user interface design principles
• Experience in qualitative and quantitative research methodologies
• Proven ability to create user journey maps and personas
• Familiarity with design tools such as Figma and Adobe Creative Cloud
• Knowledge of accessibility standards

Years of Experience:

5

Location:

United States

Job Benefits:

• Flexible work hours
• Remote work options
• Health insurance
• Professional development opportunities
• 401(k) retirement plan with company match

Working Conditions:

Full Time

Employment Type:

Permanent Contract

Company Culture:

• We foster a collaborative and innovative environment that encourages creativity and growth. Our team is dedicated to delivering impactful solutions while valuing diversity and inclusivity.

Opportunities For Advancement:

• Career growth opportunities within the design team, Access to training and development programs, Potential to lead design projects

Visa Sponsorship:

Available