Order Management Analyst

Order Management Analyst

Job Description:

Join a forward-thinking technology leader that is committed to enhancing lives through innovative solutions. As an Order Management Analyst, you will play a crucial role in ensuring the seamless processing of orders and the maintenance of operational excellence. Your expertise will contribute to our mission of creating a better life for all, underpinned by our core values of ethical management and customer-focused practices. This position demands a keen eye for detail, strong analytical skills, and the ability to work collaboratively across various departments. You will be part of a dynamic team that thrives on creativity, diversity, and integrity, all while navigating the fast-paced world of supply chain management. If you're ready to make a meaningful impact and drive process improvements, we invite you to apply and join us in shaping the future of technology.

IT Languages:

• Excel
• SAP
• ERP

As an Order Management Analyst, your responsibilities will include overseeing daily operations, processing orders, managing requests, and resolving issues effectively. You will ensure data integrity and conduct regular reporting and analysis to enhance operational efficiency.:

Monitor daily operations and departmental reporting focused on incoming orders.;; Collaborate with the order management team to enter, edit, and expedite purchase orders.;; Handle requests related to changes in warehouse operations.;; Address and resolve issues promptly, ensuring all concerns are adequately managed.;; Maintain accuracy in customer account assignments and warehouse fulfillment processes.;; Conduct analysis on open orders, customer requests, and billing issues.;; Ensure timely completion of tasks assigned to third-party teams.;; Regularly audit task execution for SOP compliance.;; Act as the escalation point for unresolved issues, liaising with stakeholders.;; Identify and implement improvements in workflows to enhance efficiency.;; Define and track KPIs to align performance with business objectives.;; Collaborate across departments to tackle cross-functional challenges.

Spoken Languages:

• English;; Spanish

Skillset:

• Order management systems
• Data analysis
• Logistics processes
• Automation tools

Soft Skills:

• Strong communication skills
• Problem-solving mindset
• Attention to detail
• Team collaboration

Qualifications:

• Proficiency in Microsoft Excel, including pivot tables and basic formulas.
• Strong analytical, verbal, and written communication skills.
• Proven problem-solving abilities and meticulous attention to detail.

Years of Experience:

5

Location:

United States

Job Benefits:

• Health insurance
• Retirement plan
• Paid time off
• Professional development opportunities

Working Conditions:

Full Time

Employment Type:

Permanent Contract

Company Culture:

• We foster an inclusive environment that values diversity, creativity, and ethical practices. Our team-oriented culture encourages collaboration and innovation, empowering employees to contribute to our collective success.

Opportunities For Advancement:

• Career development programs, Leadership training, Cross-functional project involvement

Visa Sponsorship:

Available