Intern, Innovation Designer (Spring 2025)

Intern, Innovation Designer (Spring 2025)

Job Description:

Join our dynamic team as an Innovation Designer Intern, where you will play a critical role in shaping the passenger and employee experience at every touchpoint of their journey. This is an incredible opportunity for an undergraduate student passionate about human-centered design to engage in real-world challenges that influence the travel industry. Your mission will be to help develop innovative solutions that prioritize user experience and satisfaction, ensuring that Delta Air Lines continues to lead the market. You will collaborate with a multidisciplinary team to create impactful designs that enhance service recovery processes and improve overall customer and employee interactions.

IT Languages:

• Figma
• Adobe Creative Suite

As an intern, you will be responsible for various tasks that contribute to the overall innovation process, enhancing user experiences for both passengers and employees.:

Design and refine visual elements across the travel journey;; Collaborate with stakeholders to ensure alignment in project goals;; Utilize data to propose innovative enhancements to products and services;; Work alongside business strategists and engineers to develop comprehensive ideas;; Create wireframes, process maps, and user flows for design concepts;; Prototype experiences using leading-edge tools and techniques;; Conduct benchmarking studies of airline and travel experiences

Spoken Languages:

• English;; Spanish;; French

Skillset:

• UI/UX design
• Wireframing
• Prototyping
• Data analysis
• Stakeholder engagement

Soft Skills:

• Strong communication skills
• Creative problem-solving
• Ability to work independently and collaboratively
• Attention to detail
• Flexibility and adaptability

Qualifications:

• Undergraduate student with a focus on UI/UX or Industrial design
• Strong interest in developing user-centered solutions
• Experience with wireframing and design software

Years of Experience:

0

Location:

United States

Job Benefits:

• Paid internship
• Mentorship opportunities
• Networking events
• Learning and development programs

Working Conditions:

Full Time

Employment Type:

Internship

Company Culture:

• Our work environment fosters innovation and collaboration, encouraging diverse perspectives and creative thinking. We prioritize safety and inclusivity, ensuring that every team member feels valued and empowered to contribute their best work.

Opportunities For Advancement:

• Potential for full-time employment after internship, Access to professional development resources, Networking with industry leaders

Visa Sponsorship:

Available